FAQs
Here to answer your key questions
General FAQs
Here at Boniti, we pride ourselves on our personal customer service and expert know-how. When you visit our showroom, you will receive excellent help and friendly advice.
What we can offer is endless, allowing customers to fill their homes with their individual, unique styles. We have created a great support network and we’re always available to offer guidance throughout your project.
We are based just outside the beautiful city of Bath. You'll find our showroom here:
Boniti, Dunsdon Barn, West Littleton, Near Bath, SN14 8JA
View on Google Maps.
Please note, our showroom is strictly by appointment only. To book an appointment, please contact us.
Yes.
Please make an appointment prior to your visit to ensure that you are not disappointed and receive the correct advice. We are eager to assist you in sourcing the perfect materials for your project.This also means if you are looking for something in particular, we can prepare items ahead of time for you, as we don't have everything we can offer on display.
Yes we do! From small installations to larger projects, we are on hand to step every step of the way.
We have worked with our fitters for many years, meaning they have great knowledge of our products and we have complete faith in them.Whether your project is residential to commercial, please get in touch to see how we can help.
Orders & Payments
We are happy to amend orders for you, but we cannot do so if your order has already been dispatched for delivery.
Please give us a a call as soon as you are aware of any amendments that need to be made to your order.
Our goal at Boniti is to always give our customers the finest products for the best prices, so we constantly look to beat RRPs and other competitive quotes.
If you have received a quote you would like us to match then please just give us a call.
We also offer competitive trade discounts to industry professionals, so please get in touch to find out how we can help with sourcing your project.
To view our terms and conditions, please click here.
Products
Yes, we offer up to 5 complimentary samples per order, which you can request through our website.
Please allow up to 5 working days for sample delivery.
Limited stock is kept at Boniti. Please give us a call to find out if we have something available prior to your visit.
Unfortunately we do not keep any flooring stock at our showrooms.
When ordering your timber or stone flooring, please be sure of your measurements and confirm them with your fitter before ordering.
We can provide estimates based on floor plans, but we cannot take responsibility for miscalculations. We recommend ordering 10% extra to allow for cutting, minor imperfections, breakages, and natural variation.
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